Montreal
Went up on United Airlines and Air Canada to Montreal for the New Year to visit family. Normally, my flights are uneventful...and even if eventful, readily resolvable. On this trip, mechanical delays meant that I missed my connecting flight in EWR . The plane had some steering problems with the wheel and it would have been good that the pilot figured that out before we were already on the runway about to take off. My question is how come they didn't see that coming in? The planes don't stay on the ground long enough these days in my opinion. After determining it wasn't going to be fixed at midnight, United moved all of us to a different plane. All well and good but there were no agents were available to address people who were going to miss their connecting flights. I had already jumped on the phone in the plane and was able to get to an agent to inform me that it was possible to take a direct flight in the morning on Air Canada but she couldn't get a hold of anyon...